How do I return or exchange a product?
If you are not happy with a product, notify us within 5 days and return the goods to: Butterflies and Bubblegum PO Box 319 Bristol. Items will be refunded or exchanged. Post and Package costs are not refundable. We are not responsible for return postage or packages that do not reach us. Please ask at the Post Office for a free certificate of postage.

What happens if the goods are faulty?
In the event of the goods being faulty, we will need to see the goods and following inspection, if it is faulty, we will cover all costs for postage and either refund or exchange of goods.